mpo999 Platform Privacy Notice
This page describes what we collect when you use mpo999 and how we keep that data protected. We at mpo999 take your privacy seriously. When you open an account, deposit funds, or place a bet on our platform, you share information with us. We explain here what that information is, who can access it, and what rights you have.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We process your data according to applicable data protection rules in the regions where we operate.
What we collect on mpo999
We collect information in three main categories. First, we gather account details: your email address, phone number, full name, date of birth, and residential address. These are required to open an account and comply with identity verification rules. Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer (e-wallet, mobile banking, local payment, online payment), we record the transaction amount, method, and timestamp. We do not store your full card or wallet credentials; payment processors handle those securely. Third, we log your activity on mpo999: which games you access, bet amounts, session duration, and IP address. This helps us detect fraud and improve service quality.
Identity verification documents
We require a government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or rental agreement dated within the last three months). We store scanned copies in encrypted form. Our support team in Jakarta, Surabaya, and Bandung can assist with document submission if you have questions about what qualifies.
Cookies and tracking
We use cookies to remember your login session, language preference, and betting history on mpo999. These are stored on your device and sent to our servers each time you visit. We also use analytics cookies to count page views and track which games are most popular. You can disable cookies in your browser settings, though this may limit platform functionality.
How we use your data
We use your information for five purposes. First, account management: we verify your identity, process deposits and withdrawals, and send you account statements. Second, service delivery: we track your bets, calculate winnings, and manage your account balance on mpo999. Third, fraud prevention: we monitor for suspicious activity, such as multiple accounts from the same IP address or unusual betting patterns. Fourth, legal compliance: we report large transactions to financial authorities as required. Fifth, communication: we send you emails about account updates, payment confirmations, and platform maintenance—never unsolicited marketing.
During major events like Liga 1 matches or Piala AFF tournaments, we may send you a notification about live-betting markets opening. You can opt out of these notifications in your account settings. We retain your data for as long as your account is active, plus seven years after closure for regulatory purposes.
Third-party processors and data location
Our servers may sit outside your jurisdiction. We use data centres in Southeast Asia and partner with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet) to handle transactions. These processors have their own privacy policies; we recommend reviewing them. We also work with fraud-detection vendors who scan transactions for money-laundering risk. All processors sign data-protection agreements with us, requiring them to keep your information confidential and secure.
If you live in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed by our local support teams. We ensure all staff sign confidentiality agreements. Your data is encrypted in transit and at rest using industry-standard protocols.
Your rights and contact
You have the right to request a copy of your personal data held by mpo999, correct inaccurate information, or request deletion (subject to legal retention requirements). To exercise these rights, contact our support team via email or live chat. Response times are typically within five business days. We also allow you to download your account history, including all bets and transactions, in a portable format.
If you believe we have misused your data, you can lodge a complaint with your local data-protection authority. We cooperate fully with regulatory investigations. Our privacy policy is reviewed annually and updated if our practices change. Any material changes will be announced on mpo999 and require your consent before taking effect.
We believe transparency builds trust. Your data is your own; we are simply custodians of it while you use our platform.
How to contact us
- Email: [email protected]
- Live chat: Available on mpo999 during business hours (English, Indonesian)
- Mailing address: mpo999 Data Protection Officer, Jakarta, Indonesia
- Response window: We aim to reply within five business days
This privacy notice was last updated in April 2024. We at mpo999 remain committed to protecting your information and operating transparently. If you have questions about how we handle your data, please reach out to our support team.